On the r/Frugal subreddit, a poster wanted to know: “Why do so many people shop at Costco instead of Sam’s Club?” They explained that they live in Texas, which is one of the few states with more Sam’s Club locations than Costcos, according to Investopedia. The poster read, “North Texas (DFW) Costco is always packed. While the more frugal Sam’s Club is half empty.” Reddit responded with vigor.
“Costco has a reputation for quality that Walmart/Sam’s Club doesn’t,” said the top-voted comment. They went on to describe how their husband had in-house “food manufacturing” experience and that when Costco scouted the factory he worked in, they had exacting standards for what was needed to join the Costco family. That sentiment was shared by everyone from truckers to printers who said Costco valued quality and didn’t settle.
Some commentators were loyal for other reasons. One suggested they liked Costco more “because the Waltons are horrible people who help pay unlivable wages.” Another appreciated the ease of returning items, saying, “Costco has the best return policy of any retailer.”
With over a thousand comments on the thread, many points have been raised on both sides. Eventually, the original poster relented, saying, “Now I see why people prefer it.” Score a point for the Costco team.